Support

For help with Master of Suns, open Settings › Send Feedback in the game, or email us. The feedback message includes the app version, device model, OS version and game turn; you can edit it before sending.

Common questions

I bought the Full Game but it shows as locked.

Open Settings › Restore Purchases, or tap Restore Purchases on the Full Game screen. Use the Apple Account that made the purchase and make sure the device is connected to the internet. If the purchase is pending approval, wait for that approval before restoring.

Where are my saved games?

The game saves progress on this device. Use Continue from the title screen to resume. In Settings, use Save Now to save manually, or export a save as a separate backup. When a previous game is available, Restore Previous Game swaps it with the current game.

This release does not sync saves between devices. Export important saves before deleting the app.

How do I turn off statistics or crash reports?

Open Settings › Privacy. Share play statistics and Send crash reports are enabled by default, and each can be turned off independently. Read the privacy policy for details.

Where can I learn the rules?

Open Settings › How to Play. The Encounter Journal records special discoveries and their stories as you encounter them.

I found a bug or balance problem.

Please describe what happened, what you expected and how to reproduce it. Include the people you played, galaxy size, difficulty and turn if relevant. You can choose to export a save from Settings and share it with your report. A save may include the commander name you entered.

The game is slow, or something is hard to use.

Tell us your device model, app version and which screen or action caused the problem. For accessibility issues, include the assistive technology or device setting you use so we can investigate.